Touch Stay, the creators of digital guidebooks, have unveiled their Guest Communication Study, a report which compiles insights from a survey conducted among 2,024 US adults who have experienced vacation rentals.
This comprehensive survey, executed via YouGov in August, was designed to offer fresh perspectives into the dynamics of host-guest communication. It delves into the mindset of vacation rental guests and underscores the pivotal role that communication plays in today's guest experiences.
Touch Stay's objective was to substantiate their belief that effective guest communication leads to guests feeling valued, more able . . .